Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the website and services provided by vincommon.com (“we”, “us”, “our”). By accessing or using our website, you (“User”, “you”, “your”) agree to be bound by this Agreement. If you do not agree with these Terms, you must stop using the website and services immediately.

1. General Provisions

This Agreement sets forth the terms under which users may access and use our website, tools, and services for checking vehicle history, specifications, and related information by VIN (Vehicle Identification Number). The Agreement governs the rights, responsibilities, and relationships between the service and the User.

2. Definitions

For the purposes of this Agreement:

• “Website” refers to the platform operated at vincommon.com, including all its pages, tools, databases, and functionality.
• “Service” refers to the vehicle information lookup, history checks, specifications reports, and any other functionality provided through the Website.
• “User” refers to any individual or entity accessing or using the Website.
• “Subscription” refers to paid plans granting extended access to the Service.
• “Report” refers to any generated vehicle information result made available to the User.
• “Payment Processor” refers to third‐party services used to process online payments.

3. Subject of the Agreement

The Agreement regulates the provision of digital informational services, including but not limited to:

• vehicle history checks,
• VIN decoding,
• vehicle specifications, and
• other informational reports.

The Service does not sell physical goods.

4. Terms of Service Provision

4.1 Payments

• Payments for reports, credits, or subscriptions must be made through the available online payment methods.
• All prices are listed in EUR and include all applicable taxes unless stated otherwise.

4.2 Delivery of Service

• Reports are delivered digitally and become accessible immediately after successful payment.
• As digital content, they are considered delivered once accessible through the user account or download link.

4.3 Refunds

• Refund rules are outlined in Section 5.

4.4 Subscriptions

• Subscriptions provide ongoing access to certain features.
• Subscriptions renew automatically unless canceled before the renewal date.
• Users may cancel subscriptions at any time via their account settings.

5. Refund and Cancellation Policy

Users may request a refund only under the following conditions:

1. Duplicate Payment – If the user was charged twice for the same service.
2. Service Unavailability – If a technical failure on our side prevents access to the purchased report.
3. Incorrect Charge – If the transaction was made without the user’s authorization.

Refund Procedure:

• Users must submit a refund request within 14 days of purchase via [email protected].
• Requests must include payment details, order ID, and a description of the issue.
• Refunds, if approved, are issued to the original payment method.

Refunds will not be granted for:

• situations where the User expected different results from the report,
• incorrect or incomplete VINs provided by the User,
• lack of available data from external data sources.

6. Rights and Obligations of the Parties

6.1 User Responsibilities

The User agrees to:

• Provide accurate information when using the Website.
• Use the Service only for lawful purposes.
• Not copy, resell, share, or distribute reports or website content without permission.
• Not attempt to hack, alter, or disrupt the Website.

6.2 User Rights

The User has the right to:

• Access the Website according to this Agreement.
• Receive purchased reports and services.
• Request support regarding payments or technical issues.

6.3 Service Provider Rights

We reserve the right to:

• Block access to users who violate this Agreement.
• Modify or discontinue the Service at any time.
• Update the Website functionality without prior notice.

6.4 Service Provider Obligations

We must:

• Provide access to purchased digital reports.
• Maintain the Website’s technical functionality to a reasonable standard.
• Protect User data in accordance with our Privacy Policy.

7. Intellectual Property Rights

All intellectual property appearing on or related to the Website—including content, reports, design, trademarks, software, and data compilations—is the exclusive property of immatriculation-auto.info or its licensors.

By using the Website, the User agrees:

• not to infringe or violate these intellectual property rights,
• not to copy, modify, distribute, or publish materials without permission.

8. Duration of Agreement

This Agreement becomes effective from the moment the User first accesses the Website and remains in force until:

• the User stops using the Website, or
• the Agreement is terminated by the service provider.

Certain sections (e.g., intellectual property, liability limitations) remain applicable even after termination.

9. Changes to the Agreement

We may update or modify these Terms at any time. Changes become effective once published on the Website.

Continued use of the Website after updates constitutes acceptance of the updated Terms.

10. Liability and Dispute Resolution

10.1 Limitation of Liability

• The Service provides data “as is,” based on external sources that may contain errors or incomplete information.
• We are not responsible for inaccuracies, missing data, or consequences of using the information in reports.
• We do not guarantee the completeness, accuracy, or timeliness of external data sources.
• We are not liable for financial losses, damage, or decisions made based on the provided reports.

10.2 Maximum Liability

Our total liability for any claim shall not exceed the amount paid by the User for the specific service.

10.3 Dispute Resolution

• Disputes should first be resolved through communication with our support team.
• If no agreement is reached, disputes shall be settled under the laws of Ukraine in the appropriate courts.

11. Contact Information

Email: [email protected]